perabet Privacy Policy – How We Handle Your Personal Data

This Privacy Policy applies to all users of the perabet platform, including visitors, registered account holders, and anyone who interacts with our website or mobile experience. We are committed to handling your personal information responsibly and transparently, in line with applicable data protection standards. This policy describes the categories of data we collect, the purposes for which it is used, how long it is retained, andthe rights you have in relation to that data. By creating an account or continuing to use the perabet platform, you acknowledge that you have read and understood this policy. If you have any questions about how your data is handled, you are welcome to reach out to our support team using the contact details available on the platform.

When you register for a perabet account, we collect personal information including your full name, date of birth, email address, mobile number, and a username of your choice. During the identity verification process, we may also request a government-issued ID, proof of address, or other documents required to confirm your eligibility to use the platform. When you make deposits or withdrawals, we collect transaction-related data such as payment method details, transaction amounts, and timestamps, though we do not store full card numbers or sensitive banking credentials directly. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. All data collection is limited to what is genuinely necessary for the operation of the platform and compliance with applicable regulations.

The personal data we collect is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity, and ensure that only eligible players aged 21 and above are using the platform. We also use your data to communicate important account-related updates, respond to support requests, and send you information about promotions or offers where you have opted in to receive such communications. Transaction and activity data is used to detect and prevent fraud, money laundering, and other forms of abuse that could affect the integrity of the platform. Technical and usage data helps our team identify performance issues, optimise the mobile experience, and improve platform features over time. We do not use your personal data for automated decision-making that produces significant legal effects without human review. Any use of your data beyond the purposes described in this policy will only occur with your explicit consent or where required by law.

perabet does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with carefully selected service providers who assist in the operation of the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are bound by strict confidentiality and data protection agreements. In certain circumstances, we may be required to disclose personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines or other applicable jurisdictions, where we are legally obligated to do so. Any third-party service provider that handles your data on our behalf is permitted to use it only for the specific purpose for which it was shared, and is prohibited from using it for their own independent purposes. We take reasonable steps to ensure that all third parties we work with maintain appropriate security standards for the data they process. If a data-sharing arrangement changes materially, we will update this policy and notify affected users where required.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in order to comply with legal and regulatory obligations, resolve disputes, and enforce our platform agreements. Identity verification documents and transaction records are typically retained for a minimum period as required by applicable anti-money laundering and financial regulations. If you request the closure of your account, we will deactivate your profile and cease active use of your data, but certain records may be retained in archived form for the legally required retention period. Technical and usage logs are generally retained for a shorter period and are used primarily for security monitoring and platform improvement purposes. Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. If you have questions about how long specific categories of your data are retained, please contact our support team.

As a user of the perabet platform, you have the right to request access to the personal data we hold about you, and to receive a copy of that data in a clear and readable format. You also have the right to request corrections to any inaccurate or incomplete personal information associated with your account. Where data processing is based on your consent, you have the right to withdraw that consent at any time, though this will not affect the lawfulness of processing that occurred before the withdrawal. You may also request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records. If you believe that your data has been processed in a manner that is inconsistent with this policy or applicable law, you have the right to raise a complaint with the relevant data protection authority. To exercise any of these rights, please contact our support team using the details provided on the platform, and we will respond to your request within a reasonable timeframe.

The perabet platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly across visits. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to log in or use core features. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur, helping us improve the overall experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit the functionality available to you. We do not use cookies to track your activity across unrelated third-party websites, and we do not share cookie data with advertising networks. Our cookie practices are reviewed periodically to ensure they remain aligned with applicable privacy standards and user expectations.

We implement a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission using industry-standard protocols, secure storage of account credentials, access controls that limit data access to authorised personnel only, and regular security reviews of our platform infrastructure. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your perabet account and to keep your login credentials confidential. If you suspect that your account has been compromised or that your personal data has been accessed without authorisation, please contact our support team immediately so we can take appropriate action. We will notify affected users and relevant authorities in the event of a data breach, in accordance with applicable legal requirements. Security is an ongoing priority at perabet, and we continuously review and update our practices to address emerging threats.